Opening Hours: 9.30am – 4.00pm | Mon - Fri
Find us at level -1 in The Forum, past the BBC Reception desk | Access via stairs or lift
Citizens Advice Norfolk provide confidential and impartial advice and campaign on big issues affecting people's lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity and part of the Citizens Advice network across England and Wales.
Drop-in or telephone service:
No appointment necessary. Full assessment and advice given on a first come first served basis. Appointments with specialist services (debt, money, housing, welfare benefits or legal) can be made where necessary.
Appointments are for queries that are complex, urgent or around specialist issues, or for clients requiring additional help. These are given only after an assessment via Adviceline or the drop-in service.
NB: The email service offer basic information to straightforward queries. Advice appointments cannot be made by e-mail
Adviceline: 03 444 111 444
For more information, visit: citizensadvice.org.uk/local/norfolk/