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Information for hirers and stallholders

We go the extra mile to help support you every step of the way.

Our friendly team are on hand to assist with set up and event planning. If you can't find the answer below please get in touch and our venue hires team will be happy to help

FAQs

  • Vehicles can load/offload from the bay on Bethel Street.

    Vehicle movement in the pedestrian areas at the front of The Forum and loading via the front of the building on Millennium Plain is not permitted unless by prior consent. Any consent will be restricted to specific times.

  • The Forum has a multi-story underground car park with 209 spaces offering convenient access for your event and Norwich city centre. Normal car parking charges apply. Click here for full information about the car park and charges.

  • Most equipment is included as part of your hire agreement (unless otherwise stated). All equipment resources are limited and subject to availability, so we advise you book these as soon as possible. If you are a stall holder you will need to book these with the event organiser.

  • There is access to power in all our hireable spaces, however supply varies. Contact us in advance if you require access to power and we will advice you on the best set up.

  • Yes, but only after 5.30pm. We have other spaces including the Auditorium, Gallery and The View which can be used for private events at any time.

  • We can book catering for you with our recommended suppliers Cafe Bar Marzano or Expresso. They offer a range of options including meeting refreshments, lunches, canapes and drinks.

    You will need to book a minimum of two weeks in advance of your event. Contact the venue hire team for more details and menus.

  • Yes, your Public Liability Insurance should offer an appropriate level of cover for your specific event.

  • Yes - there is free public WiFi in all the spaces and a separate network for event hirers.

  • Yes, outside and preferably on the amphitheatre. Vehicles have been exhibited inside the building but any request to do this will be evaluated on a case by case basis.

  • If you need assistance during your event the Customer Services Desk is located on the ground floor between the Norfolk and Norwich Millennium Library and the Citizens Advice Bureau office.

    The Customer Services Desk is staffed during opening hours (7am – midnight) and the team are first aid trained.

    Fire marshals are always on site and in the event of an emergency please follow any instructions given by Forum staff who will be wearing high-vis yellow vests.

  • If you are holding an event in the Auditorium or Gallery we will programme digital screens to signpost your visitors to the space. These screens will be scheduled to start 30 minutes before the start of your event.

    The screens in the Auditorium lobby can be scheduled with your own content, a great way to brand the space.

    Materials for the screens need to be received at least two weeks before your event, after this date we can’t guarantee it will be on the screens in time for your event. For more information contact [email protected].

  • A member of the marketing team will contact you requesting information once your booking has been confirmed.

  • When you book you will be sent a form to complete with details of your event. Send this to [email protected] along with any promotional images and logos and we will upload this to our website.