Our expert Customer Services team help keep the building and our visitors safe, as well as continuously monitoring our 93 CCTV cameras. Our CCTV covers every area of the building, so we can provide support quickly. You can find out more in our Privacy Policy. Staff also have access to CCTV bodycams for incident handling, ensuring extra safety and accountability when dealing with situations.
If you
notice anybody behaving oddly, or something doesn’t feel right, please speak to
a member of staff who will be happy to help and investigate further. Please
make sure you don’t leave your property unattended, and if you do notice
something which looks unusual, let us know.
There are no
public cloakrooms or lockers at The Forum, and we are unable to look after left
luggage. We may ask to look in your bag, and always check lost property to make
sure it is safe. Please don’t be offended – it’s to help keep everybody safe. The
Forum also has an acceptable behaviour policy, which makes sure everyone is
comfortable and happy.
We work closely with Norfolk Police (our neighbours) and they help us keep our security procedures up to date, and provide extra security when necessary. We also have a number of other security partners and protocols: all of which are designed to make sure everyone can enjoy visiting the building.
We have a Cyber Essentials Accreditation, which is a government-backed, industry-supported scheme to help organisations protect themselves against common online threats.
